# The synchronization agent
The Synchronization Agent allows you to synchronize your documents directly in your cloud without going through the website, it also allows you to synchronize your documents that are on the cloud on your pc and documents received by a share.
# The advanced mode
The advanced mode is very useful, it allows you to :
To your current syncs,
Synchronize a folder from your computer to the cloud,
Synchronize a folder from the cloud to your computer,
To access the parameters of your synchronizations,
Choose/modify your preferences (software language, sync policy on received shares).
# Advanced Mode Visual
# Access the advanced mode of your solution
To access the advanced mode of your solution.
Here are the steps to perform:
For windows: the version of your agent is visible by left-clicking on the icon at the bottom right of your screen. (in hidden services, small up arrow) and then right-clicking on the icon of your solution.
For Mac: click on the software in the top right corner of your screen Here you will find the version of your agent, the version of your web interface, the quota used in your Sync&Share account. To open your agent, select "advanced mode".
# Version of your synchronization agent
For Windows: the version of your agent is visible by left-clicking on the icon at the bottom right of your screen. (in hidden services, small up arrow) and then right-clicking on the icon of your solution.
For mac: click on the software in the top right corner of your screen Here you will find your agent's version.
If your agent is prior to version 3.1.0, we invite you to update it via downloading from the web interface.
# Accessing the status of the agent's synchronizations
To access the agent's synchronization settings :
Go to the advanced mode and click on the tab "Activities".
This tab allows you to view your current synchronizations at any time.
# Conflict Management
If two users change the same document simultaneously, the document cannot be synchronized. The synchronization agent then indicates through the synchronization monitoring interface that a conflict exists. A pop-up agent alerts you.
You will then have to go to the interface "Activities" of the NumSync agent to correct this conflict by selecting the conflict and choosing a conflict resolution method:
⦁ Keep the local version (your version).
⦁ Keep the remote version (the version you have online).
⦁ Rename your file (conflict) and manage this with your colleague later manually.
# Changing preferences for shared folders
The "Preferences" interface gives you the possibility to modify the name of your computer, the language of the interface as well as the sharing policy. When you receive your first share, the agent asks you to set your "synchronization policy". In the advanced mode, the Preferences tab allows you to change this setting.
We strongly recommend the second choice, which is defined as follows:
ask me to set or not set the sync to exchange share.
At any time you can synchronize the folder to
your computer workstation through the synchronization management interface
(Synchronize from the cloud).
# Monitor synchronization
Within the advanced mode, the "Activities" tab allows you to view the status of your folder synchronizations.
You can thus consult the current synchronization tasks but also manage conflicts.
If a folder received as a read-only share is synched, your sync will be in "descending" mode. If you add content to this folder, your sync status will always be "Out of Sync". Indeed, the elements you add will be on your computer but not in the cloud (read only).
# Synchronization of special characters
As for synchronization with so-called "special" characters, we strongly advise you to go to here this will ensure that you don't make a mistake in the name that you give to your documents and thus avoid conflict errors.
# MacOS specific
# Drag and drop
To synchronize your documents you can do it via the desktop directly without going through the synchronization interface, you just have to select your document and drag it to the icon corresponding to your solution's icon.